When you buy a gift card in your favourite restaurant or café, you are investing in the future of a business, and the financial welfare of the people who own and work in it. We hope that, by paying it forward in this way, we can save as many hospitality businesses as possible. If all goes well, you get to enjoy your investment, plus a little bit more, at your favourite restaurant when it reopens.
However, in the event that a restaurant is unable to reopen after you have bought credit, there is a strong possibility they also may not be able to refund you. In this case, your gift card essentially becomes a donation to help a business owner and their workers get through some of their immediate financial challenges.